This application (hereinafter referred to as "app") privacy policy (hereinafter referred to as " Privacy Policy") explains the user information sent from the "povo2.0" app provided by KDDI Corporation and how it is handled. Please read and understand the contents of this app's Privacy Policy before using the "povo2.0" app.
Description of the app itself
[User information, purpose, and destination sent from the app itself]
• The AuthToken (authentication ticket) will be sent to KDDI Corporation (hereinafter referred to as "KDDI") and its subcontractors, KDDI Digital Life Corporation (hereinafter referred to as "KDL") and Circles Asia Pte. Ltd. (hereinafter referred to as "Circles.Life") for authentication and identification purposes. This information will not be provided to third parties.
* We will use it to automatically log you in to the service from the next time onwards.
• Information linked to your povo account (phone number, email address, address, etc.) will be sent to KDDI and KDDI's subcontractors, KDL and Circles.Life, for the following purposes. This information will not be provided to third parties.
- Conducting surveys on the usage status and usage environment of this app, and other market research, data analysis, marketing activities, etc.
○Improvement of this app, improvement of quality, or development of new services
○ Notifications, distribution, etc. of announcements, etc.
○ Implementing campaign measures related to this app or designated services
○ Display within this app of the persons who can receive and transfer data capacity for the designated service
• This app has a function that uses the analysis service provided by Circles.Life to send povo account and usage history (including screen displays, clicks, IMEI, etc., collectively referred to as "usage history, etc.") that you set up when you started using this app. Usage history, etc. is sent to Circles.Life, and from there to KDDI Corporation and KDL, a KDDI business partner.
KDDI Corporation and its subcontractors, KDL and Circles.Life, will collect usage history and other information and use it for the following purposes:
- Conducting surveys on the usage status and usage environment of this app, other market research, data analysis, marketing activities, etc.
○Improvement of this app, improvement of quality, or development of new services
- Notifications and distribution of information related to the provision of this app or information that the Company believes is beneficial to customers
○ Implementation of campaign measures related to this app or designated services, etc. (logging in with a povo account required to use this app, and data (packet) flat-rate services or fees plans or optional services separately designated by our company, etc.)
[Stopping/deleting user information from the app itself and its impact]
• This app does not provide a way to stop sending user information. If you want to stop sending, please uninstall this app.
• This app does not provide a means to delete transmitted user information from the destination server. To delete transmitted information, please contact povo support via chat (povo website/ povo app).
Explanation of the built-in external information collection module (*1)
[User information, purpose, and destination transmitted from the information collection module]
povo app includes the following information collection modules:
• CleverTap
The App uses CleverTap, an analytics service provided by WizRocket, Inc., to send to CleverTap the povo account, name, age, date of birth, email address, phone number, and purchased Topping that you set up when you start using the App. KDDI Corporation and KDDI's subcontractors, KDL and Circles.Life, acquire povo accounts, etc. and use them for the following purposes.
○Conducting surveys on the usage status and usage environment of the App, as well as other market research, data analysis, marketing activities, etc.
○ Improvement of the App, quality improvement, or development of new services
• Health Connect（Android）/HealthKit（iOS）
When you access povo Walk in Atelier povo, the app uses data from Health Connect or HealthKit to record your steps.
○ Notification of the provision of the App, or notification or distribution of information that the Company deems useful to the customer
○ Implementation of campaign measures related to the App or Designated Services, etc. (login with the povo account required to use the App, and the data (packet) flat-rate service, fees plan, or Topping service, etc.) separately designated by the Company.
In addition, CleverTap will manage such usage history, etc. under the responsibility of WizRocket, Inc. in accordance with CleverTap's Terms of Use and Privacy Policy. For more information, please visit the CleverTap website.
• Google Analytics
The App uses Google Analytics, an analysis service provided by Google Inc. (hereinafter referred to as "Google"), to obtain the number of page views, impressions, and clicks (hereinafter referred to as "numerical information") of the screen viewed by the user. Numerical information is processed through analytical statistical processing so that individuals cannot be identified.
KDDI Corporation acquires numerical information and use it for marketing analysis and to improve services of KDDI Corporation (not limited to the provision of this app). Google also manages numerical information under Google 's responsibility and in accordance with Google 's Terms of Use and Privacy Policy. For more information, please visit the Google website.
Google Privacy Policy
https://policies.google.com/privacy?hl=ja&gl=jp
• Microsoft Clarity
In this application, we use Microsoft Clarity, a service of Microsoft Corporation (hereinafter referred to as "Microsoft Corporation") to obtain cookie information, etc.
The Company will use the data collected through the use of Microsoft Clarity only for the purpose of statistically analyzing site usage trends, and will not be used for the purpose of identifying individuals.
Data submitted to Microsoft Clarity by tags placed on our site is managed in accordance with Microsoft's privacy policy. For more information, please visit the Microsoft website.
Microsoft Privacy Policy
https://privacy.microsoft.com/ja-jp/privacystatement
• Adjust
The App uses Adjust, an analytics service provided by Adjust Inc., to send to Adjust the device identification ID, device OS information, information about the customer's use, operation, and settings on the Application, and advertising identifiers set by the customer at the time of the start of using the App.
KDDI Corporation and KDDI's subcontractors, KDL and Circles.Life, acquire povo accounts, etc. and use them for the following purposes.
○Conducting surveys on the usage status and usage environment of the App, as well as other market research, data analysis, marketing activities, etc.
○ Improvement of the App, quality improvement, or development of new services
○ Notification of the provision of the App, or notification or distribution of information that the Company deems useful to the customer
○ Implementation of campaign measures related to the App or Designated Services, etc. (login with povo account required to use the App, and data (packet) flat-rate services, fees plans, or Topping services, etc.) separately designated by the Company.
In addition, Adjust will manage such usage history, etc. under the responsibility of adjust Inc. in accordance with Adjust Inc.'s Terms of Use and Privacy Policy. For more information, visit the Adjust Inc. website.
Adjust's Privacy Policy
https://www.adjust.com/terms/privacy-policy/
Information Gathering Module Provider: Adjust Inc.
*1: An information collection module is a program created by a third party that analyzes the frequency of advertising display and app use, independent of the functions of the app itself.
・Visual Website Optimizer (VWO)
This app uses Visual Website Optimizer, an analytics service provided by Wingify Software Private Ltd., to statistically analyze user behavior and understand how users use our website. This is a web analytics service provided by Wingify Software Pvt. Ltd. (KLJ TOWER, 1104, North, Netaji Subhash Place, Pitam Pura, Delhi, 110034, India). We use the collected data for marketing purposes as well as for website development and optimization.
Using A/B testing tools, we can learn how changes to our website affect user behavior. Site visitors are shown different versions of our website, including different navigation elements and content placements. Subsequent user behavior can reveal which version better meets the needs of our website users. VWO collects and analyzes data such as the number of visitors, click behavior, mouse movements, and time spent on our website.
These tests provide more accurate results and effective analysis when looking at user interactions over time, for example understanding when users return to previously viewed pages. For this purpose, we use cookies, which are stored only on your device and only for the purpose of these tests.
No personal information about our visitors is stored or processed by us or VWO. All user data, including users' IP addresses, is anonymized immediately after collection and before being stored. For more information, see Wingify Software Private Ltd.'s privacy policy at https://VWO.com/privacy-policy/.
App/app provider description
[KDDI Corporation's Personal Information Protection Policy]
Please see our company's privacy policy (company privacy policy) at the link below. If there is a difference between this company privacy policy (company privacy policy) and this app privacy policy, this app privacy policy shall take precedence.
KDDI Corporation Privacy Policy (Business Privacy Policy)
https://www.kddi.com/corporate/kddi/public/privacy/
Subcontractor Privacy Policy
KDDI Digital Life Corporation
https://k-digitallife.com/releasedinfomation/privacy.html
Circles Asia Pte. Ltd.
https://www.circles.life/sg/terms-conditions/
[KDDI Corporation Inquiry Desk]
For inquiries and consultations regarding the handling of user information, please contact the following office.
Contact person for handling customer information on the app
Please contact povo support via chat (povo website/ povo app)
[Changes to this app's privacy policy]
As this app is updated, the user information sent, its purpose, and its destination may change. Please refer to the app's privacy policy accompanying the new version of the app for details of any changes.