Notes for termination

Important points to note when terminate povo2.0 account

Handling of data

• Your povo account and data such as invoices will all be deleted after a certain time. Save the information as needed.

povo2.0 usage charges

• You will be charged the full fixed fees for continuously purchased toppings such as call toppings, even if you cancel povo2.0 in the middle of the month.
• If you have unpaid dues that were not yet invoiced at the time of cancelation, you will be invoiced after the cancelation. The payment will be made with the credit card registered with your povo account.

KDDI Corporation/Okinawa Cellular Telephone Company As of August 2023

For assistance or questions, please visit https://kdlsupporten.zendesk.com/hc/en-jp
Business hours 9:00-21:00 Japan Standard Time (JST)