You can buy Japan SIM only by credit card.
*Two-step verification is required when you register contact phone number you use in your country.

Eligible countries or areas

※These are the countries or areas where your mobile phone number must have been issued in order to receive the verification SMS. It does not indicate where you can use data with Japan SIM.

United States of America (including Alaska and Hawaii), Republic of Korea, Kingdom of Thailand, Republic of the Philippines, Socialist Republic of Vietnam, Australia, Republic of Singapore, Federal Republic of Germany, French Republic, United Kingdom of Great Britain and Northern Ireland, Taiwan, Republic of Indonesia, Malaysia, Canada, India, Italian Republic, Hong Kong, Spain, Kingdom of the Netherlands, United Mexican States

How to use

Sign up to Japan SIM to issue eSIM

Sign up can be completed before you visit Japan or after you arrive Japan.

  • STEP 01
    Select “Get started”
  • STEP 02
    Enter Email address
    (For confirmation, One Time Password will be requested via Email.)
  • STEP 03
    Enter Contact phone number in your country.
    (For confirmation, One Time Password will be requested via SMS.)
  • STEP 04
    Read and agree terms of use
  • STEP 05
    Enter your Name and Date of birth
  • STEP 06
    Register credit card for payment method
  • STEP 07
    eSIM issuance may take a few minutes.
    ※If eSIM issuance is started between 23:50 and 00:05 the following day(JST), issuance will be completed sequentially after 00:05 (JST)

eSIM setting (iPhone)

eSIM activation can be completed after you arrive Japan.

  • STEP 01
    Copy ・SM-DP+ Address
    ・Activation Code

    If you cannot find this page,
    1. log in to your account
    2. tap human icon in upper right
    3. tap eSIM setup
  • STEP 02
    Settings
  • STEP 03
    Cellular
  • STEP 04
    Add eSIM
  • STEP 05
    Use QR Code
  • STEP 06
    Enter Details Manually
  • STEP 07
    Paste codes you copied at STEP01
    ・SM-DP+ Address
    ・Activation Code

    Tap Next
  • STEP 08
    Continue
  • STEP 09
    Done

eSIM setting (Android)

eSIM activation can be completed after you arrive Japan.

  • STEP 01
    Copy

    If you cannot find this page,
    1. log in to your account
    2. tap human icon in upper right
    3. tap eSIM setup
  • STEP 02
    Settings
  • STEP 03
    Network & internet
  • STEP 04
    SIMs
  • STEP 05
    Add SIM
  • STEP 06
    Set up an eSIM
  • STEP 07
    Try these troubleshooting steps
  • STEP 08
    Enter it manually
  • STEP 09
    Paste code you copied at STEP01
  • STEP 10
    Set up
  • STEP 11
    Settings
  • STEP 12
    Turn on povo
  • STEP 13
    Get started
FAQ

Notes

●Photo ID is not required for registration.
●Japan SIM online only accept credit card for the payment method.
●One Japan SIM account per phone number.
●Japan SIM account is automatically terminated 90 days after eSIM activation.
●A separate voice line capable of receiving SMS is required to apply.
●Voice calls, SMS, and mobile number portability (MNP) are not supported.
●Without active data toppings, maximum data speed will be limited to 128 kbps.
●This service is valid only in Japan.
●You must be 18 or older.
●No returns, refunds or reissues.
●KDDI is not responsible for any loss or damage resulting from lost or stolen cards or use without permission.
●Only eSIM is available.
●Prepare an internet connection( Wi-Fi or mobile roaming)
●Check eligible countries or areas.
●Ensure your overseas phone number can receive an SMS verification in Japan
●All procedures and customer support are online.

●Data Packs validity begins immediately after purchase.
●All prices include tax.
●Data speed may be reduced during times of network congestion or when using data-intensive services such as video streaming or cloud gaming.
●If multiple Data Packs are purchased, the pack with the earliest expiration date will be consumed first. Data expiration dates will not be extended.
●Prorated refunds and cancellations will not be provided.

Contact
povo Support
Hours: 9:00 AM - 9:00 PM (JST)

Transportation for travellers

Eligible countries or areas

※These are the countries or areas where your mobile phone number must have been issued in order to receive the verification SMS. It does not indicate where you can use data with Japan SIM.

United States of America (including Alaska and Hawaii), Republic of Korea, Kingdom of Thailand, Republic of the Philippines, Socialist Republic of Vietnam, Australia, Republic of Singapore, Federal Republic of Germany, French Republic, United Kingdom of Great Britain and Northern Ireland, Taiwan, Republic of Indonesia, Malaysia, Canada, India, Italian Republic, Hong Kong, Spain, Kingdom of the Netherlands, United Mexican States

How to use

Sign up to Japan SIM to issue eSIM

Sign up can be completed before you visit Japan or after you arrive Japan.

  • STEP 01
    Select “Get started”
  • STEP 02
    Enter Email address
    (For confirmation, One Time Password will be requested via Email.)
  • STEP 03
    Enter Contact phone number in your country.
    (For confirmation, One Time Password will be requested via SMS.)
  • STEP 04
    Read and agree terms of use
  • STEP 05
    Enter your Name and Date of birth
  • STEP 06
    Register credit card for payment method
  • STEP 07
    eSIM issuance may take a few minutes.
    ※If eSIM issuance is started between 23:50 and 00:05 the following day(JST), issuance will be completed sequentially after 00:05 (JST)

eSIM setting (iPhone)

eSIM activation can be completed after you arrive Japan.

  • STEP 01
    Copy ・SM-DP+ Address
    ・Activation Code

    If you cannot find this page,
    1. log in to your account
    2. tap human icon in upper right
    3. tap eSIM setup
  • STEP 02
    Settings
  • STEP 03
    Cellular
  • STEP 04
    Add eSIM
  • STEP 05
    Use QR Code
  • STEP 06
    Enter Details Manually
  • STEP 07
    Paste codes you copied at STEP01
    ・SM-DP+ Address
    ・Activation Code

    Tap Next
  • STEP 08
    Continue
  • STEP 09
    Done

eSIM setting (Android)

eSIM activation can be completed after you arrive Japan.

  • STEP 01
    Copy

    If you cannot find this page,
    1. log in to your account
    2. tap human icon in upper right
    3. tap eSIM setup
  • STEP 02
    Settings
  • STEP 03
    Network & internet
  • STEP 04
    SIMs
  • STEP 05
    Add SIM
  • STEP 06
    Set up an eSIM
  • STEP 07
    Try these troubleshooting steps
  • STEP 08
    Enter it manually
  • STEP 09
    Paste code you copied at STEP01
  • STEP 10
    Set up
  • STEP 11
    Settings
  • STEP 12
    Turn on povo
  • STEP 13
    Get started
FAQ

Notes

●Photo ID is not required for registration.
●Japan SIM online only accept credit card for the payment method.
●One Japan SIM account per phone number.
●Japan SIM account is automatically terminated 90 days after eSIM activation.
●A separate voice line capable of receiving SMS is required to apply.
●Voice calls, SMS, and mobile number portability (MNP) are not supported.
●Without active data toppings, maximum data speed will be limited to 128 kbps.
●This service is valid only in Japan.
●You must be 18 or older.
●No returns, refunds or reissues.
●KDDI is not responsible for any loss or damage resulting from lost or stolen cards or use without permission.
●Only eSIM is available.
●Prepare an internet connection( Wi-Fi or mobile roaming)
●Check eligible countries or areas.
●Ensure your overseas phone number can receive an SMS verification in Japan
●All procedures and customer support are online.

●Data Packs validity begins immediately after purchase.
●All prices include tax.
●Data speed may be reduced during times of network congestion or when using data-intensive services such as video streaming or cloud gaming.
●If multiple Data Packs are purchased, the pack with the earliest expiration date will be consumed first. Data expiration dates will not be extended.
●Prorated refunds and cancellations will not be provided.

Contact
povo Support
Hours: 9:00 AM - 9:00 PM (JST)

Transportation for travellers