Eligible countries or areas

United States of America (including Alaska and Hawaii), Republic of Korea, Kingdom of Thailand, Republic of the Philippines, Socialist Republic of Vietnam, Australia, Republic of Singapore, Federal Republic of Germany, French Republic, United Kingdom of Great Britain and Northern Ireland, Taiwan, Republic of Indonesia, Malaysia, Canada, India, Italian Republic, Hong Kong, Spain, Kingdom of the Netherlands, United Mexican States

How to use

Sign up to Japan SIM to issue eSIM

  • STEP 01
    Scan QR code
  • STEP 02
    Sign up
  • STEP 03
    Terms and Conditions
  • STEP 04
    Fill in your email address to receive one time password
  • STEP 05
    One time password
  • STEP 06
    Scratch seal on Japan SIM card and enter PIN code
  • STEP 07
    ・Full Name
    ・Date of Birth
    ・Contact Phone Number for SMS verification
  • STEP 08
    SMS verification

    If you cannot receive SMS, please turn on ‘Mobile Roaming’ enable.
  • STEP 09
    Proceed to eSIM setup
  • STEP 10
    Refresh the screen
  • STEP 11
    Go to eSIM settings

eSIM setting (iPhone)

  • STEP 01
    Copy ・SM-DP+ Address
    ・Activation Code

    If you cannot find this page,
    1. log in to your account
    2. tap human icon in upper right
    3. tap eSIM setup
  • STEP 02
    Settings
  • STEP 03
    Cellular
  • STEP 04
    Add eSIM
  • STEP 05
    Use QR Code
  • STEP 06
    Enter Details Manually
  • STEP 07
    Paste codes you copied at STEP01
    ・SM-DP+ Address
    ・Activation Code

    Tap Next
  • STEP 08
    Continue
  • STEP 09
    Done

eSIM setting (Android)

  • STEP 01
    Copy

    If you cannot find this page,
    1. log in to your account
    2. tap human icon in upper right
    3. tap eSIM setup
  • STEP 02
    Settings
  • STEP 03
    Network & internet
  • STEP 04
    SIMs
  • STEP 05
    Add SIM
  • STEP 06
    Set up an eSIM
  • STEP 07
    Try these troubleshooting steps
  • STEP 08
    Enter it manually
  • STEP 09
    Paste code you copied at STEP01
  • STEP 10
    Set up
  • STEP 11
    Settings
  • STEP 12
    Turn on povo
  • STEP 13
    Get started

Where to buy

Convenience store
LAWSON (NATURAL LAWSON included)
LAWSON STORE 100
Find a LAWSON
FAQ

Notes

●Neither photo ID nor credit card are required for registration.
●One Japan SIM account per phone number.
●Japan SIM account is automatically terminated 90 days after eSIM activation.
●PIN code is valid for 150 days from purchase date.
●This service is valid only in Japan.
●You must be 18 or older.
●No returns, refunds or reissues.
●KDDI is not responsible for any loss or damage resulting from lost or stolen cards or use without permission.
●Do not share PIN code with others.

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