You will need to change your SIM.
This is Calls＋Data contract.
Payment methods set up with au / UQ mobile / povo1.0 cannot be carried over.
We accept inquiries about povo2.0 via chat. There is no support at au / UQ mobile stores or over the phone.
You can use "au PAY (auかんたん決済)", but the upper limit will be different from the upper limit when using au / UQ mobile / povo1.0. Also, there are some services with povo2.0 where you cannot use au PAY (auかんたん決済). For more information, click here.
You will not be able to receive the benefits for au / UQ mobile / povo1.0 subscribers on various services, but if you link your povo account with au ID after applying for povo2.0, you will be able to receive benefits on some services. Click here(Japanese only) for details.
For information about carrier email, please see below.・To continue using the carrier email address (@ezweb.ne.jp/ @au.com) you used with au, you will need to apply separately after completing the transition to povo2.0. Learn more(Japanese only)・You will not be able to continue using the carrier email address (@uqmobile.jp) you used with UQ mobile.
Please see below for family discounts.<If transferring from au >This number is not eligible for discounts or counting under "Family Discount Plus" and is not eligible for discounts on calls between family members under "Family Discount".<If transferring from UQ mobile >This does not qualify for the Family Set Discount or count.<If transferring from povo1.0 >This does not count towards au 's "Family Discount Plus" plan.
Please see below for details about the device compensation service.If you are subscribed to various device compensation services with au / UQ mobile, these will be automatically continued even after changing to the povo2.0 plan.If you wish to cancel, you will need to go through the cancellation procedure.<If transferring from au >- How to cancel the repair and loss support for Android devices Here(Japanese only)- How to cancel iPhone device damage/loss support Here(Japanese only)<If transferring from UQ mobile >- How to cancel the repair and loss support for Android devices Here(Japanese only)- How to cancel iPhone device damage/loss support Here(Japanese only)
Please check the following before using RCS.・KDDI/ Okinawa Cellular and Jibe Mobile (a wholly owned subsidiary of Google) will each collect, mutually provide, and use the following information.-User information (telephone number, mobile phone company you are using, etc.)-Sending and receiving information (date and time of sending and receiving, recipient's phone number/network information, content of sent and received messages, sending and receiving results, group chat information).The information we obtain will be used for the purpose of providing, operating (including preventing nuisance and fraudulent activities), and improving the Service, within validity necessary. Please note that we will not view the contents of any messages.*The provider of RCS available on Android (Google Messages) will also be gradually changed from Jibe Mobile to KDDI/ Okinawa Cellular from January 2026.・If you use the Service provided by Jibe Mobile or another carrier (the new carrier or its wholesaler) after MNP porting, Jibe Mobile will use or provide to other carriers only the information related to receiving of the above-mentioned sent and received information to the extent necessary to transfer unreceived messages and group chats.・You can disable RCS by visiting the following web page after applying for a line contract. https://rcs-opt.kddi.com/ povo /top
For further details, please see below.・If transferring from au, please see details Here・If transferring from UQ mobile, please see details Here・If transferring from povo1.0, you will not be able to return to povo1.0 after transferring, as new applications for povo2.0 have been closed. For details, Here