Switch from another company and receive au PAY balance rebate campaign!

This campaign has ended.

* Sales period may be extended or the same or similar Topping and campaigns may be sold or launched in the near future.

Benefits

During this campaign validity, customers who switch (MNP) from another company to povo2.0, link their au ID to their povo account, activate the SIM, and purchase eligible Topping within seven days will receive a refund of up to 10,000 yen (tax-exempt) to their au PAY balance!

*If you change from au / UQ mobile / povo1.0 to povo2.0, you will not be eligible for this campaign.

Available Toppings	Rebate to au PAY balance (tax exempt)
Over 24,000 yen Topping sold at	10,000円
16,000 yen or more and less than 24,000 yen Topping sold at	8,000円
12,000 yen or more and less than 16,000 yen Topping sold at	4,000円
9,000 yen or more and less than 12,000 yen Topping sold at	3,000円

* Overseas data Topping are not included in the eligible Topping.
* au PAY balance will be charged to the au ID linked when you purchase Topping at the end of the month following the SIM activation.

Reduction example

*The examples may include Topping that are no longer on sale. Click here for Topping currently on sale.

Benefit conditions

Meet all of the following conditions:
① You have transferred your number from another company (excluding au / UQ mobile / povo1.0)
② povo2.0 SIM activation must be completed within the campaign validity. ^*1
3) Your au ID must be linked to your povo account at the time of purchasing the applicable Topping.
④ The applicable Topping must be purchased by 23:59 seven days after activating the SIM. ^*2^*3
⑤ You must have started using "au PAY" with au ID in ③ before au PAY balance is refunded.

*1 Customers who started MNP procedures before the campaign started and activated their povo2.0 SIM during the campaign validity are also eligible. *2 (Example) If you activate your SIM on 12/15, you can do so until 23:59 on 12/22. *3 We cannot be held responsible if you are unable to purchase the applicable Topping within seven days of SIM activation due to system maintenance, etc. * This benefit can only be applied once per line. (If you purchase multiple applicable Topping, the benefit will only be applied once to Topping with the higher rebate amount.)

Flow to receive the reward

01. Check if you have an au ID

I have au ID

I don't have au ID (new registration)

STEP01-1

Enter your phone number and tap [Next]
STEP01-2

Enter the verification code sent to you via SMS and tap [Next]
STEP01-3

Register the password you want to set and your customer information
STEP01-4

After entering the information, tap [Agree to the terms and conditions and continue]

02. Link your povo account (povo2.0 communication contract) with your au ID

STEP02-1

povo2.0 app home screen
From [More] at the bottom
Tap [Billing Information]
STEP02-2

Scroll down and toggle [Link au ID?] to ON
STEP02-3

A pop-up will appear asking, "Do you want to link au ID?" Tap [Link]
STEP02-4

Enter your au ID and tap [Next]
STEP02-5

Enter your password and tap [Login]
STEP02-6

Enter the verification code sent to you via SMS and tap [Next]
STEP02-7

Check the terms of use and tap [Agree and Next] to complete the connection
STEP02-8

Tap [More] at the bottom of povo2.0 app home screen and then [Billing Information]
STEP02-9

Make sure the toggle for "Link au ID?" is ON and the desired au ID is displayed

03. Purchase Topping eligible for this benefit

STEP03-1

Select the data Topping you want to purchase on the home screen of the povo2.0 app
STEP03-2

After reading the instructions in the pop-up, swipe left to right on the "Swipe to confirm purchase" button
STEP03-3

A purchase completion message will appear, so tap "OK" (pull down from the top of the home screen to refresh the display)

04. Start using the au PAY app

STEP04-1

Download the au PAY app (formerly the au WALLET app) from the app store

<Compatible models> Smartphones and tablets with iOS 11.0 or later / Android™ 6.0 or later
STEP04-2

Tap "Login/New Registration"
STEP04-3

Tap "Go to SMS sending screen"
STEP04-4

A new message will open, click "Send"
STEP04-5

Login with your au ID is complete. Tap "OK"
STEP04-6

Apply for "au PAY Balance". Tap "Next"
STEP04-7

Enter and confirm your customer information, check "I agree to the terms of use," and tap "Apply"
STEP04-8

Tap "OK"
STEP04-9

Check the terms of service and tap "Agree"
STEP04-10

You have now obtained your au ID and registered to start using au PAY!

Cases Where Benefits Do Not Apply

・If you have not applied for a transfer (MNP) from another company or completed the line switch during the campaign validity.
・If au ID is not linked to your povo account at the time of purchasing the applicable Topping
・If you have not started using au PAY with au ID linked to povo account by the time of the balance refund
・If you cancel within 8 days of purchasing the applicable Topping (including the early contract cancellation system) and receive a refund for Topping fees.
・If you link your povo account with your au ID, change the linked au ID after purchasing Topping, integrate it with another au ID, or cancel or suspend the linked au ID.

Campaign Period

December 15, 2023 0:00 to April 30, 2025 23:59 ^★1

★1: The end date has been changed from "undecided" to April 30, 2025.
*The campaign validity may be extended in the future, or the same or similar campaigns may be held in the near future. *Please activate your SIM between 9:30 and 20:00. If you activate your SIM after 20:00, the activation time will vary depending on your application. Please check here for details. *It may take some time from the time of application until the SIM can be activated. In particular, if you are applying for a SIM card, it will be delivered by mail, so please allow yourself plenty of time to complete the process.

FAQs

Q.What kind of service is "au PAY"?: A.
This service allows you to make simple, convenient, and cost-effective payments using a variety of payment methods. It is also available to customers who are not au subscribers.
Learn more

Q.By what date do I need to link au ID to receive the benefits of the "Switch from another company and get au PAY balance rebate campaign!": A.
You will need to link your povo account with au ID before purchasing Topping eligible for this campaign.
Click here to link your povo account with au ID.

Q.Where can I check if I have received the benefits of the "Switch from another company and get au PAY balance rebate campaign!"?: A.
Once your au PAY balance has been charged, you will receive an email with the subject "[au PAY] Charge (deposit) completed."
You can also check your transaction history in the au PAY app.

<How to check from the "au PAY app">
1. Open the "au PAY app"
2. Tap "Transaction History" displayed below the barcode to check

Q.When will the benefits of the "Switch from another company and get au PAY balance rebate campaign" be awarded?: A.
Customers who meet all the conditions for this campaign will have au PAY balance charged by the end of the month following SIM activation. In addition, the reward will be refunded to au PAY balance linked to au ID linked to povo account that purchased the eligible Topping.

Q.I want to know how to link au ID and povo account.: A.
Please see here for the linking procedure.

Q.Can I check if au ID and povo account are linked?: A.
Yes, you can check. Please check here.

Check FAQs Here

Precautions

In the future, we may extend Sales period or start selling or launching the same or similar Topping and campaigns in the near future.

This campaign may be changed without notice, and we will notify you in advance if the campaign is terminated.

Please see below for the terms of use au PAY.
- You will need to obtain an au ID and use au PAY app.
- You must agree to the au PAY service terms of use.
<Compatible models> Smartphones and tablets with iOS 11.0 or later / Android™ 6.0 or later, Apple Watch with watchOS 6.0 or later
*iPhone 5, iPhone 5c, and iPad (4th generation) are not eligible.
Please click here for more details.

This offer is only applicable once per line.

Separate contract-related fees may apply. Please see here for details.

The benefits may not be used in conjunction with other campaigns conducted by our company.

We cannot be held responsible if you are unable to purchase Topping eligible for the bonus due to network congestion or malfunctions near the end of the application period, or system maintenance.

All costs incurred in this campaign (such as internet communication fees) will be borne by the customer.

In the following cases, we may change the contents of these campaign conditions (meaning all conditions, notes, and other information posted on this site; the same applies hereinafter) by publicizing them in a manner we deem appropriate, such as by posting them on this campaign site in advance.If these campaign conditions are changed, the changed conditions will apply between all customers and our company from the date of change onwards.
-When changes to the campaign conditions are in the general interest of customers.
-When the change to the campaign conditions does not contradict the purpose for which the customer used the campaign and is reasonable in light of the necessity for the change, the appropriateness of the content after the change, and other circumstances related to the change.

We reserve the right to cancel or postpone this campaign at any time in the event of any circumstances that prevent the proper operation of this campaign, or in the event of any similar situation, or in the event of any other circumstances that make it difficult to continue this campaign.

We are not responsible for any damage or disadvantage caused to eligible individuals as a result of being eligible for this campaign or receiving benefits.

Even if we are liable for damages in connection with this campaign, the scope of our liability will be limited to direct and actual damages (excluding lost profits) that would normally arise, except in cases where we are guilty of willful misconduct or gross negligence.

If all conditions for the benefit are met, the points will be refunded to au PAY balance even if you have canceled povo2.0 contract. (If you link povo account with au ID, and then change or merge the linked au ID after purchasing Topping, or cancel au au, you will not be eligible for the benefit.)

*The information listed is current as of December 15, 2023.

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