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About receiving au PAY balance rebates

Flow until receipt

Please see below for details on the procedures for "linking your au ID" and "starting to use the au PAY app."
*Please check the terms and details of each campaign on the individual campaign page.

 

01. Check if you have an au ID

Register for a new au ID here by following the steps below.

Register for a new au ID here by following the steps below.

  • STEP 01-1
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    Enter your phone number and tap [Next]

  • STEP 01-2
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    Enter the verification code sent to you via SMS and tap [Next]

  • STEP 01-3
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    Register the password you want to set and your customer information

  • STEP 01-4
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    After entering the information, tap [Agree to the terms and conditions and continue]

02. Link your povo account (povo2.0 communication contract) with your au ID

  • STEP 02-1
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    Tap [More] at the bottom of povo2.0 app home screen and then [Billing Information]

  • STEP 02-2
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    Scroll down and toggle [Link au ID?] to ON

  • STEP 02-3
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    A pop-up will appear asking, "Do you want to link au ID?" Tap [Link]

  • STEP 02-4
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    Enter your au ID and tap [Next]

  • STEP 02-5
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    Enter your password and tap [Login]

  • STEP 02-6
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    Enter the verification code sent to you via SMS and tap [Next]

  • STEP 02-7
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    Check the terms of use and tap [Agree and Next] to complete the connection

  • STEP 02-8
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    Tap [More] at the bottom of povo2.0 app home screen and then [Billing Information]

  • STEP 02-9
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    Make sure the toggle for "Link au ID?" is ON and the desired au ID is displayed

03. Purchase campaign-eligible Topping

*Please check the terms and details of each campaign on the individual campaign page.

  • STEP 03-1
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    Select the data Topping you want to purchase on the home screen of the povo2.0 app

  • STEP 03-2
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    After reading the instructions in the pop-up, swipe left to right on the "Swipe to confirm purchase" button

  • STEP 03-3
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    A purchase completion message will appear, so tap "OK" (pull down from the top of the home screen to refresh the display)

04. Start using au PAY app

  • STEP 04-1

    Download the au PAY app (formerly the au WALLET app) from the app store.
    <Compatible models>
    Smartphones and tablets running iOS 12.0 or later / Android™ 6.0 or later, Apple Watch running watchOS 6.0 or later

  • STEP 04-2
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    Tap "Login/New Registration"

  • STEP 04-3
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    Tap "Go to SMS sending screen"

  • STEP 04-4
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    A new message will open, click "Send"

  • STEP 04-5
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    Login with your au ID is complete. Tap "OK"

  • STEP 04-6
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    Apply for "au PAY Balance". Tap "Next"

  • STEP 04-7
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    Enter and confirm your customer information, check "I agree to the terms of use," and tap "Apply"

  • STEP 04-8
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    Tap "OK"

  • STEP 04-9
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    Check the terms of service and tap "Agree"

  • STEP 04-10
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    You have now obtained your au ID and registered to start using au PAY!

FAQs

Q.What kind of service is "au PAY"?
A.

This service allows you to make simple, convenient, and cost-effective payments using a variety of payment methods. It is also available to customers who are not au subscribers.
Learn more

Q.Where can I check if a reward has been awarded?
A.

You can also check your transaction history in the au PAY app.

<How to check from the "au PAY app">
1. Open the "au PAY app"
2. Tap "Transaction History" displayed below the barcode to check

Q.When will the rewards be awarded?
A.

This varies depending on the campaign, so please check the campaign page for details.

Q.I want to know how to link au ID and povo account.
A.

Please see here for the linking procedure.

Q.Can I check if au ID and povo account are linked?
A.

Yes, you can check. Please check here.

Precautions

● Please check the following terms of use for au PAY.
- You will need to obtain an au ID and use au PAY app.
- You must agree to the au PAY service terms of use.
<Compatible models> Smartphones and tablets with iOS 12.0 or later / Android™ 6.0 or later, Apple Watch with watchOS 6.0 or later
Please click here for more details.
This page contains detailed procedures for "au ID linking" and "starting use of the au PAY app." Please check the terms and details of each campaign on the individual campaign page.
●We cannot be held responsible if you are unable to purchase Topping eligible for the bonus due to network congestion or malfunctions, such as when the deadline for applications is drawing near, or due to system maintenance, etc.
●The costs incurred in the campaign (internet communication fees, etc.) will be borne by the customer.
*Prices listed include tax included unless otherwise specified.

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