• Home Page
  • Important Notices and News
  • Service
  • Povo has launched "povo Smartphone Insurance," which covers smartphone repair costs regardless of the carrier or whether the device is new or used, with monthly plans starting from 190 yen.

Important Notices and News

2026年05月21日

Povo has launched "povo Smartphone Insurance," which covers smartphone repair costs regardless of the carrier or whether the device is new or used, with monthly plans starting from 190 yen.

KDDI Corporation
Okinawa Cellular Telephone Co., Ltd.
KDDI Digital Life Co., Ltd.
au Small-Amount Short-Term Insurance Co., Ltd.

KDDI, Okinawa Cellular, KDDI Digital Life, au Small-Amount Short-Term Insurance will begin offering "povo Smartphone Insurance" (hereinafter, this product) (Note 1), which covers smartphone problems such as cracked screens, water damage, and malfunctions, starting May 21, 2026.
This product can be purchased regardless of your mobile carrier or whether your device is new or used. You can choose from three plans to suit your needs and the device you are currently using: "Simple" (¥190/month), "Standard 5" (¥270/month), and "Standard 10" (¥380/month). In addition to your own smartphone, you can also include smartphones used by your family members, providing coverage for smartphone problems for the whole family.

In addition, to commemorate the launch of this product, we will be running a campaign where the first 20,000 new subscribers will receive a promo code for "Unlimited data (2 hours)" (Note 2) usable with povo2.0. Furthermore, there will be a chance to win a promo code for "3GB (30 days)" in a lottery.

This product is a smartphone insurance product sold by au Small-Amount Short-Term Insurance, using the name of the communication brand "povo" provided by KDDI and Okinawa Cellular, with KDDI Digital Life, which operates povo2.0, acting as the handling agent to provide the insurance product to customers.

■ About "povo 's Smartphone Insurance"

1. Features

① Available regardless of mobile carrier
② Subscriptions are available not only for new devices but also for used devices.
③ Customers can choose from three compensation plans to suit their needs.
④ Family members can also subscribe to devices they use.

2. Product Lineup

Plan Name Content Monthly fees
Standard 10 [Coverage details] Damage, water damage, malfunction, theft
[Eligible Smartphones] New, used, and from any carrier; devices purchased within the last two years.
[Insurance amount] Maximum 100,000 yen
[Total limit] Maximum 100,000 yen
[Self-payment amount] 3,000 yen
380円
Standard 5 [Coverage details] Damage, water damage, malfunction, theft
[Eligible Smartphones] New, used, and from any carrier; devices purchased within the last two years.
[Insurance amount] Maximum 50,000 yen
[Total limit] Maximum 50,000 yen
[Self-payment amount] 3,000 yen
270円
simple [Compensation details] Damage and water damage
[Eligible Smartphones] New, used, and from any carrier; no specific purchase validity required.
[Insurance amount] Maximum 50,000 yen
[Total limit] Maximum 50,000 yen
[Self-payment amount] 3,000 yen
190円

Product details are available here.
*Please refer to the Important Information Document and Terms and Conditions for details regarding compensation limits, deductibles, self-payments, and the scope of covered accidents.

3. Application Procedure

■ About the launch commemorative campaign

Benefits Promo codes usable with povo2.0
① The first 20,000 people will receive "Unlimited data (2 hours)".
② Up to 200 people selected by lottery from those who met the criteria in ① will receive "3GB (for 30 days)".

*All benefits will be sent to the email address registered with au Short-Term Insurance customer portal. You can use them by entering the promo code in the povo2.0 app.
*Promo codes are scheduled to be distributed around mid-July. You can use the promo code at any time you like, weekdays or weekends, after it has been distributed.
*The promo code must be entered by July 31, 2026.
*Winners will be notified by email. Please note that we cannot answer any questions regarding the results by phone or email.
Applicable conditions To apply for "povo 's smartphone insurance" during validity.

*Only one insurance contract is allowed per smartphone. You cannot apply for multiple contracts for the same device.
*If you own multiple smartphones and apply for multiple smartphone insurance policies, all policies will be covered.
*Even if you already have a smartphone insurance contract with au Small-Amount Short-Term Insurance, you will be eligible if you re-subscribe during this campaign validity due to a plan change or other reasons.
Sale's Period May 21, 2026 10:00 to June 30, 23:59

*This offer is only valid for those who complete the insurance application process by 11:59 PM on June 30, 2026.
*The insurance contract must be concluded and the insurance coverage must become effective by 0:00 on July 8, 2026 (the start date of the insurance contract must be specified as July 8, 2026).

Click here for campaign details.

(reference)
■ What is povo2.0?

This is a prepaid service provided by KDDI. It can be used with a monthly basic fees of 0 yen (Note 3). Because povo2.0 utilizes the reliable au network, you can connect to au 's high-speed 5G network. We offer various options, including advantageous bulk purchases, monthly plans, and short-term unlimited usage, allowing you to purchase only the data you need, when you need it, and use it efficiently to suit your lifestyle.
We also offer collaborative Topping where you can purchase povo data along with products from other companies as a set at a great price.

■ What is au Small-Amount Short-Term Insurance?

au Small-Amount Short-Term Insurance operates as a small-amount short-term insurance provider within the KDDI Group. Small-amount short-term insurance, also commonly known as "mini-insurance," is designed to be optimized for small-scale, short-term needs, providing detailed coverage for everyday risks and allowing for the flexible development of highly unique products.
au Small-Amount Short-Term Insurance aims to meet the diverse needs of customers by collaborating and cooperating with various partners, including the KDDI Group and au Financial Group, to develop and provide original insurance products tailored to the characteristics of each company's services and sales channels.

(Note 1) "povo 's Smartphone Insurance" is the marketing name (pet name) for "Expense Insurance (with a special clause for smartphone repair expenses)" when au Small Amount and Short Term Insurance uses the brand name and KDDI Digital Life is the handling agent for the povo2.0 communications brand offered by KDDI and Okinawa Cellular. The contracting process for the insurance policy requires procedures with the underwriting Small Amount and Short Term Insurance provider, au Small Amount and Short Term Insurance.
(Note 2) Communication speed may be limited during network congestion or when using videos, cloud games, etc.
(Note 3) Online only; certain conditions apply for continued use beyond 180 days. 0 yen0 GB at maximum 128 kbps. Data Only requires initial purchase of Topping at the time of contract. Calls+Data For the "0" case, call charges, etc. must be paid separately.

This press release is an overview of the product and does not describe all matters related to contracting. Please be sure to confirm the "Statement of Important Matters" and "Policy Conditions" on the insurance application page of the underwriting small-amount short-term insurance provider before making a contract. If you have any questions, please contact the underwriter.
Please confirm the "Statement of Important Matters" and "Policy Conditions" for the conditions of the smartphone that can be insured, details of coverage, and cases in which insurance claims cannot be paid.
Company names and product names are generally trademarks or registered trademarks of the respective companies.
*Information in the topics is current as of the date of the announcement.


  • Home Page
  • Important Notices and News
  • Service
  • Povo has launched "povo Smartphone Insurance," which covers smartphone repair costs regardless of the carrier or whether the device is new or used, with monthly plans starting from 190 yen.