How to use our service

Even if it's your first time, you can rest assured that with eSIM you can start using it as soon as the same day.

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STEP 1Prepare your device

Those who want to use their existing device

1Check if the device is compatible with povo2.0

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2Check if the SIM lock has been removed.

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If you don't have a device yet

*eSIM is compatible with only a limited number of devices, so please check whether your smartphone or other device is compatible with eSIM before proceeding. If you select eSIM on an incompatible device, communication will not be possible.*A Wi-Fi connection is required for setup.*If you are using an iPhone or iPad with a version of iOS earlier than 15, we recommend updating to the latest version in advance.

STEP 2Choose your application method
Choose from two plans

Recommended for these people
  •  I want to switch carriers to get a cheaper rate plan.

  • One smartphone, two
    phone number

  • Even abroad,
    I want to use a smartphone

Learn more about the differences between Base Plan


*Call charges and SMS sending charges will be charged separately.

Recommended for these people
  • I want to use it right away
    (No identification documents required)

  • App Calls
    Function is enough

  • I want to use it for tablet.

Learn more about the differences between Base Plan


*Calls and sending/receiving SMS are not available.
*MNP (mobile number portability) is not available for transfers from other carriers.
*Available only within Japan.
*Only eSIM is available.
*A separate line capable of making voice calls and receiving SMS is required.
*You must purchase the first Topping when signing up. After purchasing any Topping, you can also purchase additional regular domestic data Topping.

STEP 3Select your SIM type,
Complete the activation procedure

Data Only plans, only eSIM is available.

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It is inserted into the device and used. When you are ready to use it, it will be delivered to your home by mail.

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You download data called a profile and use it. The activation procedure can be completed online, so you can start using it as soon as the same day.

*If you are using a device that does not support eSIM and you apply for an eSIM, you will not be able to proceed with the application.
Before proceeding, please be sure to check whether your smartphone supports eSIM.

STEP 4Purchase a topping in the povo2.0 app

1
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Open the app

Download the app here

App Storeからダウンロード
Google Playで手に入れよう
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Select the appropriate Topping

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Purchase and complete

Click below to proceed

Calls+Data

通話・データどちらも使える

※別途通話料、SMS送信料がかかります。 ※新しくサブ回線・ 2台目SIMをご検討のお客さまは、 新規契約よりお申し込みください。 ※契約タイプによってお手続きが異なります。 ご選択間違いによるお問い合わせが発生しておりますので、 ご注意ください。

Data Only

本人確認書類なしで開通

※データ専用プランは新規契約(電話番号を引き継がず新しく取得)のみ受付けております。 ※通話およびSMSの送受信はご利用いただけません。 ※他キャリアから乗り換え(MNP)はできません。 ※国内でのみご利用可能です。 ※eSIMのみご利用可能です。 ※別途、SMS受信可能な音声通話ができる回線が必要です。 ※契約時に初回トッピング購入が必要です。いずれかのトッピングを購入後、通常の国内データトッピングも追加で購入できます。 ★対象のトッピングについて詳しくはこちら

★お手続き・サポートはすべてオンラインとなります。povo2.0アプリや公式サイトからお問い合わせください。 ※キャリアメールはご利用いただけません。