Xperia
SIM/eSIM activation procedure

The screen layout and operation procedures may vary depending on the model and OS version you are using.

Select the SIM type you want to set up

eSIM

SIM activation procedure

STEP 1SIM card activation procedure

STEP1-1

Tap "Activate SIM card"

*Depending on your contract type, "Switch to povo2.0 /Activate SIM" will be displayed.
STEP1-2

Tap "Scan barcode"
STEP1-3

The camera will start, so scan the barcode on the SIM card backing.

*If the camera cannot read it, return to the previous screen and manually enter the ICCID (19 digit number).
STEP1-4

Tap "Activate SIM card"
STEP1-5

When you receive an email confirming your SIM card has been activated, tap "Next."
STEP1-6

Once the SIM card is activated, proceed to STEP 2.

*You will receive an email notification once your SIM card has been activated.

*Please activate your SIM between 9:30am and 8pm.
If you activate your SIM after 8:00 PM, the activation time will vary depending on your application.
Please check here for details.*If you are transferring your phone number and signing a contract (changing from au / povo1.0 / UQ mobile / another company), activating the SIM card will result in a line switch, and you will no longer be able to use your current communication services.

STEP 2Inserting the SIM card

Cut the SIM card to the appropriate size for your device and remove it from the backing.
With your device turned off, insert the removed SIM card into your device and then turn it on.

*Please refer to the instruction manual for your mobile phone for installation instructions.* povo2.0 SIM cards are compatible with Nano, Micro, and Mini sizes.

STEP 3APN settings (access point settings)

Please set the APN for povo2.0 and select it.

* In most cases, APN settings are required for Android smartphones purchased from au.* This setting is not necessary if "4G" or "5G" is displayed next to the signal icon, or if data communication is possible with Wi-Fi turned off.* The item name may be displayed differently depending on the model. Please refer to the instruction manual for instructions on how to add an APN (Access Point Name).

STEP3-1

Tap the Settings app
STEP3-2

Tap "Network and Internet"
STEP3-3

Tap "SIM"
STEP3-4

Tap "Access Point Names" at the bottom of the screen
STEP3-5

Tap "+"
STEP3-6

Tap "Name"
STEP3-7

Enter "povo2.0" and tap "OK"
STEP3-8

Tap "APN"
STEP3-9

Enter "povo.jp" and tap "OK"
STEP3-10

Tap "APN Protocol"
STEP3-11

Tap "IPv4/IPv6"
STEP3-12

Tap the three dots in the top right corner of the screen
STEP3-13

Tap "Save"
STEP3-14

Tap the circle to the right of "povo2.0"

Items to be entered

[name]
povo2.0

[APN]
povo

[APN Protocol]
IPv4 / IPv6

*No other information needs to be entered.

*If the message "Input data is incorrect or insufficient" appears and you cannot complete the APN settings, click here (for some models).

STEP 4Call test/
Mobile Data test

Please call the test number (111/toll-free), listen to the guidance to the end, and then hang up.

*The test number (111) cannot be used from outside Japan.
With Wi-Fi turned off, open your browser and check whether you can access the website (https:// povo.jp) using mobile data.

* Before purchasing data Topping, it may take some time for the screen to display, but as long as the screen is displayed, there is no problem.* To access from outside Japan, you will need to purchase "Overseas data Topping."

Once the call test and mobile data communication test are complete, the SIM card activation procedure is complete.
Purchase Topping and enjoy the world of povo

Having trouble connecting?
Click here

eSIM activation procedure

STEP 1eSIM activation procedure

STEP1-1

Tap "Issue eSIM"

*Depending on your contract type, "Switch to povo2.0 /Activate SIM" will be displayed.
STEP1-2

Tap "Next"

STEP 2Setting up eSIM

Please ensure that STEP 2 and all subsequent steps are carried out on the device intended for eSIM setup.

*Downloading the eSIM may take some time.
The "Download eSIM profile" button is only available for version 1.24.0 or later of the povo2.0 app. If you are using version 1.23.0 or earlier, or if you are using the 1.24.0 app and are unable to download by tapping the button, please follow the steps here for "If you are using one eSIM device (code entry method)" or "If you have multiple devices (QR code method)."

STEP2-1

After logging in to povo2.0 on the new device, tap "eSIM Settings"
STEP2-2

Tap "Download eSIM profile"

*Downloading the eSIM may take some time. If you are unable to download it, please proceed using the "Code Input Method" or "QR Code Method" here.
STEP2-3

Tap "Continue"

*After completing STEP 2-3, please set up your mobile network from STEP 3.

*To move to the STEP 2-1 screen after transitioning to the home screen, tap "Profile Page" > "Contract Management" in the upper left of the home screen.*Even if you transition to the home screen, please make sure to check the call test and mobile data communication test before purchasing Topping.

If you cannot download the eSIM profile even after tapping the "Download eSIM profile" button

When using one eSIM device (code entry method)

STEP2-1

Tap "eSIM Settings"
STEP2-2

Press and hold the alphanumeric characters to the right of the code and tap "Copy"
STEP2-3

Tap the Settings app
STEP2-4

Tap "Network and Internet"
STEP2-5

Tap "SIM"
STEP2-6

Tap "Download a SIM instead?"
STEP2-7

Tap "Next"
STEP2-8

Tap "Help" at the bottom left of the screen
STEP2-9

Tap "Enter by yourself"
STEP2-10

Paste the code you copied in STEP 2-2
STEP2-11

Tap "Continue"
STEP2-12

Tap "Download"
STEP2-13

Tap "Settings" and proceed to STEP 3 "Setting up your mobile plan"

*If you are unable to complete the eSIM setup, it may be because the code was not copied properly. Please double-check that all alphanumeric characters have been copied and try again. If this still does not work, please try the "QR code method" below.

*To move to the STEP 2-1 screen after going to the home screen once, go to the person icon in the upper left corner of the home screen > Contract Management.

For those with multiple devices (QR code method)

STEP2-1

[Operation on a PC or tablet]
Access the povo2.0 login page here
STEP2-2

Enter the email address you registered when signing up and select "Next"
STEP2-3

Enter the 6-digit verification code sent to your email and select "Next"
STEP2-4

Select "eSIM Settings"
STEP2-5

With the QR code still displayed, proceed to the operation on the device using povo2.0.
STEP2-6

[Operations on devices using povo2.0] Connect to a network such as Wi-Fi
STEP2-7

Tap the Settings app
STEP2-8

Tap "Network and Internet"
STEP2-9

Tap "SIM"
STEP2-10

Tap "Download a SIM instead?"
STEP2-11

Tap "Next"
STEP2-12

The camera will start up, so scan the QR code displayed in STEP 2-5.
STEP2-13

Tap "Download"
STEP2-14

Tap "Settings"

*Please purchase Topping only after checking the call test and mobile data communication test in STEP 5.

STEP 3Mobile network settings

Follow the steps below to set your mobile network to povo.

*If you change from a SIM card to an eSIM, please remove the SIM card you were using previously.

STEP3-1

Tap the Settings app
STEP3-2

Tap "Network and Internet"
STEP3-3

Tap the "+" next to the SIM
STEP3-4

Tap "povo"
STEP3-5

Tap "Data Settings"
STEP3-6

Tap "povo"
STEP3-7

Tap "Call settings"
STEP3-8

Tap "povo"
STEP3-9

Tap "SMS Settings"
STEP3-10

Tap "povo"
STEP3-11

Make sure your mobile data, calls, and SMS defaults to "povo"

★1 The name of the carrier you are currently using will be displayed. The notation will vary depending on your usage, so for convenience we will refer to it as "Carrier" here.*You can check your contracted phone number by tapping the <human icon> in the upper left corner of the povo2.0 app home screen and going to your profile. You cannot check your phone number on the device settings screen.

STEP 4APN settings (access point settings)