Spam SMS Blocking

Service Introduction

We automatically identify SMS messages suspected of being spam and prevent them from reaching you (*1). However, some SMS messages that are not spam may be blocked. You can disable spam SMS blocking at any time. Click here for instructions on how to disable it.

Application	Not required
Monthly fee	0円

* It will be applied automatically.* If you want to apply this function again after disabling it, you can reset it from the settings page of the "povo 2.0 app."

*1:: We understand the characteristics of spam SMS that fall into the following categories and refer to information such as the text of the SMS sent to you, and block SMS that match the characteristics of spam SMS from reaching you.
[Target categories] Dating/drug/adult/gambling/phishing scams etc. *2/Malware (malicious software designed to perform fraudulent actions)

*2:: Phishing and other frauds involve posing as real delivery companies, financial institutions, online retailers, etc., and tricking users into installing fraudulent apps.
The content leads to websites or phone numbers that attempt to steal personal information such as bank account information.

How to cancel

This function can be disabled. If you disable it (add an option), you will receive SMS, including dangerous SMS.

STEP 1

Open the povo2.0 app
STEP 2

Open your profile page
STEP 3

Open Settings
STEP 4

Turn off spam social media blocking

Important Notice

The "Spam Message and Call Blocking" feature, which automatically detected and warned against suspicious SMS messages and other messages, was offered free of charge from March 24, 2022. However, with the launch of this new feature, the free provision of this feature ended on February 28, 2023.
If you wish to continue using this feature, you can do so by subscribing to "Spam Message and Call Blocking" through Ponta Pass (formerly au Smart Pass Premium). In addition, you can receive warnings and information about spam calls, and reject calls from unknown numbers, public phones, numbers outside the service area, and from overseas, allowing you to use your smartphone with greater peace of mind.

The "Spam SMS Blocking" feature (hereinafter referred to as "this feature") is provided by KDDI in accordance with the revised terms and conditions of its mobile communication contract. The terms and conditions were revised on February 15, 2023.
Any changes to the terms and conditions will be announced separately when this feature is released.
This function does not guarantee that all suspicious SMS messages will be rejected.
SMS rejected by this function cannot be recovered.
If you want to re-apply this function after disabling it, you can re-configure it from the settings page of the "povo 2.0 app."
Information regarding suspicious SMS messages detected by this function will be stored on KDDI servers, anonymized and processed into statistical data, and may be used for the following purposes.
- To improve the accuracy of this function
- To request corrections from suspicious SMS senders and SMS relay companies
- To prevent customers from accessing phishing sites
- To take measures against suspicious SMS between mobile phone carriers
For the above purposes, we may disclose information about spam SMS to third parties after processing it into anonymized and statistical data.

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