How to read your invoice

You can check your monthly invoice in the povo2.0 app under [Billing Information]. If you have already canceled your povo2.0 subscription and would like an invoice for March 2026 (February usage) or later, please apply here.
(Invoices for periods prior to February 2026 are attached to the billing emails sent on the 10th to 12th of each month, so please check your email even if you have already canceled.)

Page 1 of the invoice

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★① to ③ are taxable items

  • This is the total amount of monthly Toppings (including call Toppings) that are automatically renewed every month.

    *If a fraction less than 1 yen occurs, the amount will be rounded down to the third decimal place and displayed to the second decimal place.

  • The total amount of domestic calling charges, domestic SMS sending charges, SIM card reissue fees (*1), contract administration fees (*2), etc. from the 1st to the end of the previous month.

    *1 A fee of tax included 3,850 yen per line will be charged for SIM card reissue or SIM card change from eSIM. *2 If you subscribe to 5 lines(*) under the same name, a contract administration fee of tax included 3,850 yen/line will be charged for the 6th line and thereafter. * Including lines that have been cancelled within the past year or lines that have been cancelled by the Company.

  • This is the adjustment amount if a refund occurs.
  • The total taxable amount plus consumption tax at a rate of 10% multiplied by that total amount.
  • This is the total amount of international calling charges and international SMS sending charges (tax-free) from the 1st to the end of the previous month. Click here for an example of the bill for roaming Amount (tax-free) for calls and SMS sent overseas.
  • This is the amount you will be billed this month.

Page 2 of the invoice

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  • Breakdown of the total amount of monthly Topping (call Topping, smartphone breakdown support Topping, etc.) that are automatically renewed every month.

    *The prorated amount(*1) for the month in which you purchased Call Toppings will be billed for two months, including the current month, in the month following purchase. *Call Toppings will not be prorated even if you purchase or cancel your subscription (including canceling povo2.0) mid-month. However, for the time being, if you purchase Call Topping mid-month, you will be billed prorated. (*1) *1 Starting with subscriptions for Toppings on January 1, 2025 (billed in February), Amount for subscriptions mid-month will be billed in full instead of prorated. Click here for details *If a fraction less than 1 yen occurs, it will be rounded down to the third decimal place and displayed to two decimal places.

  • Breakdown of pay-as-you-go fees. Even if you have purchased a call Topping, if fees not included in the unlimited calling plan (e.g. Navidial) are incurred, or if calls of 5 minutes or more are made while the unlimited Topping is in effect, these will be displayed as usage fees.
  • If you reissue a SIM card or change from an eSIM to a SIM card, a fee of tax included 3,850 yen/line will be charged. If you subscribe to 5 lines(*) under the same name, a contract administration fee of tax included 3,850 yen/line will be charged for the 6th line and thereafter.

    *This includes lines that have been terminated or cancelled by our company within the past year.

  • Breakdown of Amount (tax-free) for calls and SMS sent from Japan to overseas.

    Click here to see an example of the roaming fees (tax-free) invoice for calls and SMS sent overseas.

Page 3 of the invoice

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  • This is a history of Toppings purchased each time you made a purchase from the 1st to the end of the previous month.
  • *The "DAZN Unlimited Pack (7 days)" will end on November 30, 2024.
  • This is a history of promo codes used from the 1st to the end of the previous month.
  • The total amount of data communication, call time (domestic calls/in 30-second increments), and number of SMS sent used domestically from the 1st to the end of the previous month.

How to read your international roaming bill

Total amount

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Breakdown

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How to read invoices 
issued before July 2023

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  • The monthly basic fee for povo2.0 is 0 yen, so it is displayed as 0 yen. (The initial bill issued the month after signing up will show the two-month fee, including the month of signing up.)
  • This is the total amount of monthly Toppings (call Toppings, smartphone breakdown support Toppings, etc.) that are automatically renewed every month.
  • This is the total amount including call charges, SMS sending charges, contract administration fees (*), etc.

    * If you sign up for 5 lines(*1) under the same name, a contract administration fee of 3,850 yen (tax included included) per line will be charged for each line from the 6th line onwards. *1 This includes lines that have been terminated or cancelled by our company within the past year.

  • This is a history of Toppings purchased and paid for each time from the 1st to the end of the previous month.
  • This is the total amount of au PAY (au Simple Payment) usage confirmed between the 1st and the end of the previous month.

    *If you cancel your povo2.0 line on the 1st, you will be charged for the usage determined two months prior.

  • This is the total amount of consumption tax (fractions less than 1 yen are rounded down) levied on each usage Amount.
  • This is the amount you will be billed this month (Amount adjustments such as refunds may occur).
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  • Breakdown of the total amount of monthly Topping (call Topping, smartphone breakdown support Topping etc.) that are automatically renewed every month.

    *The prorated amount for the month in which you purchased the call Topping will be charged for two months, including the current month, in the month following your purchase. *Call Topping will not be charged on a prorated basis even if you purchase or cancel your subscription (including canceling povo2.0) in the middle of the month. However, for the time being, if you purchase the call topping in the middle of the month, you will be charged on a prorated basis.

  • Details of Topping purchased and paid for between the 1st and the end of the previous month. These are not included in the amount charged on this invoice.
  • Breakdown of pay-as-you-go fees. Even if you have purchased a call Topping, if fees not included in the unlimited calling plan (e.g. Navidial) are incurred, or if calls of 5 minutes or more are made while the unlimited Topping of 5 minutes or less is applied, these will be displayed as usage fees.
  • If you sign up for 5 lines(*) under the same name, a contract administration fee of 3,850 yen (tax included included) per line will be charged for the 6th line and beyond.

    *This includes lines that have been terminated or cancelled by our company within the past year.

  • The total amount of data communication, call time (domestic calls/in 30-second increments), and number of SMS sent (domestic use only) used from the 1st to the end of the previous month.

Compatible with povo2.0 invoice system

Starting with the August 2023 billing, we will be changing the invoice display to accommodate "qualified invoices."

Calculation method

Learn more about the changes here

In response to the invoice system, the following changes will be made from August 2023 billing onwards.

1. Change in the calculation method for fractions
The calculation method for each item is as follows:

Calculation of fractions of less than 1 yen

Billing until July 2023 Billing from August 2023 onwards
Round down to the first decimal place Round down to the third decimal place

2. Changes to the consumption tax calculation method
The method will change from calculating the amount of consumption tax on a per-service basis and adding them up to calculating the amount of consumption tax on the total taxable amount.

Before the invoice system was introduced: Consumption tax was calculated on a per-service basis

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After the invoice system was introduced: Calculate the consumption tax amount based on the total taxable amount

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Display

  • The new information will be "Registration number of qualified invoice issuer."
  • Your purchase history for Topping (purchased on an individual basis) will be posted on the last page.
    If you would like to receive a qualified invoice for Topping (purchased each time), please apply here.
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  • Enter the total taxable amount.
  • Enter the applicable tax rate of 10%.
  • Enter the new "Qualified invoice issuer registration number."
  • Your purchase history for Topping (purchased on an individual basis) will be posted on the last page.
    If you would like to issue a qualified invoice for Topping (purchased one-time), please contact povo support.