KDDI Corporation
Okinawa Cellular Telephone Company
Thank you for using povo2.0.
Currently, there are some issues with the povo 2.0 app not being available.
We deeply apologize for any inconvenience caused to our customers.
Please note that there was an issue with data communication, but this has now been resolved.
1. Date and time
Ongoing from approximately 1:01 PM on (Fri) 27, 2025
2. Services affected and their impact
・Using the povo2.0 app
・New contracts, changes from au / povo1.0 / UQ mobile, and procedures for switching from other companies
・Cancellation and issuance of MNP reservation number
- Call suspension and unsuspension
・Use of povo shop and povo Data Oasis
・Using a Giga Charge Card
・New subscriptions and Topping purchases from external partners
・ Auto-charge for an Data Top-up (30 days)
・Setting and changing the web filter for minors
3. Recovery Outlook
Under investigation
4.Cause
Under investigation
5. Information for customers
If you are having trouble using data communication, try restarting your phone or turning airplane mode on and off.
6. Contact Us
● From the povo2.0 website: povo support (chat window) https:// povo.jp/chat/
(Reception hours: 9:00~21:00, open every day)
