This service forwards incoming calls to another registered phone number.
・You can also forward calls to other companies' mobile phones and landlines.
- You can select the conditions for forwarding, such as forwarding when you cannot answer the phone, or forwarding calls that come in while you are on the phone.
・When setting up for the first time, you will need to set a PIN number in advance.
*For details on setting a PIN, Here
・Call forwarding service cannot be used in conjunction with voicemail service, and voicemail service will be stopped when call forwarding service is activated.
If you wish to use the voicemail service, please restart the service.
*For more information about the answering machine service, Here
| Full Transfer | Forwards all incoming calls. (If full forwarding is set, your phone will not be called.) |
|---|---|
| No answer/busy call forwarding | Forward incoming calls when you cannot answer them. (If you receive a call while no answer or busy call forwarding is set, you can answer the call while the ringtone is ringing.) |
* "Full forwarding" and "No answer forwarding/busy call forwarding" cannot be set at the same time.
| Monthly fees | Free | |
|---|---|---|
| Call charges | ||
| Special Program Settings (14XX) | Free | |
| Remote setting (090-4444-XXXX) | Paid | |
| Call charges from the other party to your povo2.0 mobile phone (The caller is responsible for the cost.) |
Paid | |
| Call charges from your povo2.0 mobile phone to the forwarding destination (Customer is responsible for this) |
Paid | |
*If you have purchased the "Unlimited Calls / Unlimited Calls Under 5 Minutes" Topping, this also applies to the call charges for the call forwarding service.
*App version 1.36.0 or later is required to use this feature.
*When setting up for the first time, you will need to set a "PIN" in advance. For details on setting a "PIN", click here
| Transfer Type | Service launch | Service outage |
|---|---|---|
| Full Transfer | 1424+ forwarding number | 1420 |
| No answer/busy call forwarding | 1422+ forwarding number |
* If you cancel the call forwarding service, the voicemail service will also be canceled. Please see here for instructions on how to restart the voicemail service.
*After dialing the special number and listening to the guidance to the end, the message "Connection Unable" may appear on your iPhone screen. In this case, please rest assured that the operation was completed successfully.
You can disable the call forwarding service from other KDDI line mobile phones (au /UQ/ povo1.0 / povo2.0 /other MVNOs), landlines, overseas phones, etc.
1
|
Full forwarding service suspended |
1429 |
|
No answer/out of service area call forwarding service launched |
Not supported |
|
Busy call forwarding service launched |
Not supported |
|
Selective forwarding service launched |
Not supported |
|
All call forwarding services suspended |
1430 (Note 1) |
(Note 1) If you cancel the call forwarding service by calling 1430, the voicemail service will also be canceled. Please see here for instructions on how to reset the voicemail service.
2
3
4
*You will need your PIN to perform this operation.
* If you enter the wrong PIN three times in a row, the call will be disconnected.
*Remote control uses push-tones. Remote control cannot be performed using a phone that cannot send push-tones.
If you have set up no-answer call forwarding, you can set the time between when a call comes in to your povo2.0 mobile phone and when the call is forwarded, from 5 to 55 seconds.
| Change the transfer time | 1418XX Enter the number of seconds (05 to 55) you want to set in XX. If the number of seconds is a single digit, enter 1418X. (Example: To set it to 5 seconds, call 14185) |
*The default setting is 24 seconds.
*You can change the ring time from "Call Settings" on the device settings screen.
