How to switch from povo2.0 to au /UQ

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If you are completing the procedure at au /UQ store

If you are a customer using povo2.0 and would like to switch to au / UQ mobile, you do not need an MNP reservation number if you complete the procedure at au / UQ mobile store.

To au / UQ mobile dealers
Before you visit

  1. ①Please make sure you have the necessary documents, such as identification, when you visit our store and sign a contract.
  2. ②If you would like the procedure to go smoothly, we recommend making a reservation in advance.

If you sign a contract at au Style/ au shop

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If you sign a contract at an UQ mobile store

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*If you are signing a contract at another store, the items you need to bring are the same. If you would like to make an appointment, please contact the store.

In the online shop
When to carry out procedures

If you wish to change to au / UQ mobile and complete the procedure at the online shop, you will need to issue an MNP reservation number by clicking "Proceed to issue MNP reservation number" below, and then complete the procedure separately at au online shop or UQ mobile online shop.

* If you are completing the procedure at au / UQ mobile store, you do not need an MNP reservation number.